Privacy Policy

Ex Nihil LP (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information obtained from visitors to our website and customers of our services.

We collect information directly from you and automatically through your use of our website.

• Personal Information: This may include your name, contact information (email, phone number), and any information you provide when making a reservation, placing an order, submitting an inquiry, or signing up for updates or loyalty programs.
• Usage Information: We collect general data such as IP addresses, browser types, and device information to enhance website functionality and user experience.

We use your information for the following purposes:

• Service Fulfillment: To process reservations, orders, and loyalty program benefits.
• Customer Support: To respond to inquiries and resolve issues directly with you.
• Website and Service Improvements: To monitor website performance and make necessary enhancements to improve website visitor experience.
• Marketing Communications: To send promotional materials or updates with your consent.

If Ex Nihil LP offers loyalty programs, discounts, or other incentives in exchange for personal information, we will explain the terms and financial value of the program and how to opt-in. Participation is entirely voluntary, and you may withdraw at any time.

We do not sell or trade your personal information. We may share data in the following limited circumstances:

• Service Providers: We work with third-party vendors for operations such as payment processing, reservations, and marketing services. These providers access information as needed to fulfill services on our behalf.
• Legal Requirements: We may disclose information to comply with applicable laws or protect our rights.

Our Site may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit to understand their information practices.

You have options regarding your data:

• Marketing Communications: Opt out of promotional emails by using the unsubscribe link provided or by contacting us directly.
• Cookies: Our Site uses cookies and similar tracking technologies to enhance user experience, and analyze site traffic. By using the Site, you consent to the use of these tracking technologies as described in this Policy. You may disable cookies in your browser settings; however, please note that doing so may affect site functionality.

We use reasonable security measures to protect your data. However, please note that no internet transmission or storage is completely secure. We implement a range of security measures to protect your personal data from unauthorized access, alteration, and disclosure. These include encryption, access controls, and secure server environments. However, please note that no online transmission or storage method is fully secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users in accordance with applicable data breach notification laws.

Our website is intended for users over the age of 16. We do not knowingly collect information from children under 16. If you believe we have collected such information, please contact us, and we will promptly delete it.

We retain data only as necessary for service provision or as required by law. Personal data is retained as long as it is needed to fulfill the purposes outlined in this policy.

We use tools like Google Analytics to gather general data about website usage to improve our offerings. These tools collect non-personal data through cookies and other tracking technologies.

Some web browsers offer a "Do Not Track" (DNT) setting. At this time, our website does not respond to DNT signals. We will continue to monitor developments in technology and legal requirements to update this feature if necessary.

You may have certain rights related to accessing, correcting, or deleting your data, depending on your location. To make a request, please contact us at the email address provided below.

California law, particularly the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), requires a few specific disclosures. Here are the updated sections to ensure compliance:

California Residents' Privacy Rights: If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

• Right to Know: You have the right to request details about the personal information we collect, use, and disclose, including categories of information and specific pieces of data collected.
• Right to Delete: You may request that we delete personal information we have collected, subject to certain exceptions.
• Right to Opt-Out of Sale or Sharing of Personal Data: Ex Nihil LP does not sell your personal information. However, if this policy changes, we will update this section and provide a means for you to opt out.
• Right to Correct Inaccuracies: You may request correction of any inaccurate personal information that we maintain.
• Right to Limit Use of Sensitive Personal Information: If we collect sensitive personal information, you can limit its use to what is necessary for providing our services.

To exercise these rights, please contact us at one of the email addresses listed below or call us at one of the phone numbers listed below; we will verify your identity before processing your request and respond within the timeframe required by law:

• Email: hello@mmh.co
• Phone: (310) 648-8554

Rights for European Economic Area (EEA) Users: If you are located in the European Economic Area, you have specific rights under the General Data Protection Regulation (GDPR), including:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request correction of inaccurate data.
• Right to Erasure: You may request deletion of your personal information, subject to certain exceptions.
• Right to Restrict Processing: You can request limitations on the processing of your personal data.
• Right to Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
• Right to Object: You may object to the processing of your data, including for direct marketing purposes.

To exercise these rights, please contact us at one of the email addresses listed below or call us at one of the phone numbers listed below; we will verify your identity before processing your request and respond within the timeframe required by law:

• Email: hello@mmh.co
• Phone: (310) 648-8554

We may update this policy to reflect changes in our practices. We recommend reviewing it periodically to stay informed.

For questions about this policy or your information, contact us at:

• Mail: Ex Nihil LP, 241 Main Street, El Segundo, CA 90245

or email us at the following:

• Email: hello@mmh.co